Ms office for mac 3 users update#
That problem had caused Outlook 2011 on El Capitan to crash when syncing with Exchange mail servers.Īn update to Office for Mac 2011 claimed to stop the crashes, and users commenting on Microsoft's support forums confirmed that they were again working without interruption. On Wednesday, Microsoft issued a fix for a separate-but-related issue, one involving Office for Mac 2011, the new suite's predecessor. An engineer who specializes on the Mac and works for a multi-national IT services firm reached out to Computerworld, saying that none of those in his workplace's pilot program had seen Office 2016 for Mac crash or freeze when running on El Capitan. Not everyone has had to deal with crashing productivity.
Computerworld staffers running Office for Mac 2016 on El Capitan-powered Macs have been affected as well. Most of the crashes involve Outlook, the suite's email client, but other applications, including Word, Excel and PowerPoint, also regularly drop dead, either separately or when Outlook goes down. The issue goes back further than that, however, with complaints first appearing July 10, just one day after Microsoft launched the production build of Office for Mac 2016 and Apple delivered its first public beta of El Capitan. The bulk of those reporting problems with Office for Mac 2016 began seeing the applications crash last week after they upgraded to OS X 10.11, aka El Capitan. "It would have been a simple correspondence: 'Hey, we see you use our new Office 2016 on Mac, there's a big OS X update coming, give us a bit of time until you download it.' No harm, no foul." "How is it remotely feasible that neither Microsoft (mostly at blame) or Apple (ignorance is not great customer service) had any proactive communication to NOT DOWNLOAD EL CAPITAN?" asked a commenter labeled "cxr341" on Tuesday.